Tag: Digital Transformation
Conversational UI: How chatbots change customer communication
The increasing interest in "talking systems" is a logical consequence of digitization. This also applies to the insurance industry. Chatbots belong to the category "Conversational User Interface". These include services such as WhatsApp or Facebook Messenger as well as language assistants such as Alexa or Google Home.
Commercial and Industrial Insurance: Digitization opportunities at the product level – part two
When it comes to opportunities for digitisation in industrial and commercial insurance, the information to be recorded plays a decisive role in risk assessment. This applies to the assessment by an underwriter as well as to the risk decision that a system should make.
Insurance for business customers and freelancers: More simplicity desired
A new online survey by the trade magazine Pfefferminzia shows the trend that more and more brokers are entering the segment of commercial customers and freelancers. Because even with a small number of corporate customers, higher revenues can be achieved than with private households.
Insurance Weekly News: CW 22
Insurwave" is a digital platform for transport insurance transactions online. In the future, Gothaer Versicherung will offer agent settlements as BiPRO business transactions. This and more news from the insurance industry in our overview.
Smart Contracts – a new concept for the insurance market
The Blockchain makes Smart Contracts possible: fully automated contracts that come into force under certain conditions. What began with the crypto currency Bitcoin is now also becoming interesting in the market for commercial and industrial insurance.
Digitization in the brokerage business: opportunity instead of threat
Digital solutions will increasingly help insurance brokers in their task. This is the message of the "BCA Press Dialogue 2018", which took place in Frankfurt am Main this year.
Individualisation or standardisation – which is the way to go for commercial insurance?
The insurance industry has always been considered a chameleon. It balances between the needs of its customers and legal and technical changes. A tense relationship that often raises questions. As is currently the case with commercial insurance.
Small business, great need: SMEs want digital access to insurance
Small and medium-sized enterprises (SMEs) make a major contribution to the economy. Within the OECD, they account for 50 to 60 percent of total...
Insurance weekly News CW 20
Soon the DSGVO will come into force - what exactly will the new case law mean for insurers and brokers? This and more news from the insurance industry in our overview.
The future key player in a smart grid – A flexibility operator?
As the energy market is rapidly changing, due to the massive growth of electricity produced from renewable energy sources, the growing number of prosumers...