Public Sector

Remote working has shaped the modern working world since the COVID-19 pandemic at the latest. mgm and OpenTalk entered into a partnership at the end of 2023 to seamlessly integrate the GDPR-compliant open source video conferencing solution into the A12 platform. A showcase demonstrates how users can create meetings directly in A12, set reminders and participate with a click - efficiently and without media disruptions.

Artificial intelligence (AI) is becoming increasingly important in everyday life. Companies and public administrations will not be able to avoid it this year either. AI solutions can be used in various areas - however, this requires a stringent strategy for the introduction of AI and the identification of use cases through to technical implementation. In particular, the use of AI in low-code environments is currently the subject of much discussion.

The modernization of specialist processes in public administration is essential in order to successfully meet the requirements of digital transformation. Increasing digitalization, demographic change and the need for new operating models all require outdated processes to be redesigned.

The Smart Country Convention (SCCON), the leading event for the digitalization of the public sector in Germany, will take place from 15 to 17 October 2024. We will be there with two exciting topics for you and look forward to your input and discussions about your challenges.

Thanks to the new funding search, those interested in funding services can now find the right offers for them more quickly and easily. mgm supported the Free State of Bavaria and its project partners in the implementation of the One-for-All (EfA) software, which sets new standards for a modern and digitalized funding system.

For the fourth year in a row, mgm has been honoured with one of the coveted awards in the consultant category. With the annual presentation of its prestigious award, the trade magazine eGovernment Computing from Vogel-IT honours exceptional achievements in the field of digital administration.

Public authorities are under increasing pressure - on the one hand, there are high numbers of applications and recurring routine tasks and, on the other, a shortage of skilled workers as a result of demographic change. The use of artificial intelligence (AI) offers numerous opportunities to make administrative processes more efficient and user-centric.

Advancing digitalization is still a major challenge for public authorities: Numerous regulations must be complied with, various documents must be provided digitally and citizen data must be stored in compliance with data protection regulations. Local authorities often find themselves alone when it comes to implementation. This is precisely where the necessary expertise in the field of information technology is lacking. The result: a digitalization backlog. Low-code platforms offer a solution.

The digitalisation of public administration in Germany is suffering from the fact that administrative processes and services are not fully digitally conceived, planned and implemented. One main reason for this is that a great many stakeholders are involved and – particularly in the OZG context – the municipalities as the implementing level have often not been sufficiently involved. So the question is: how do we achieve end-to-end digitalisation in Germany?

The mediation procedure for the OZG has been decided and we finally have a settlement proposal. The digitalisation of public administration in Germany must now be driven forward quickly. However, a law alone is not enough. We need the genuine political will to adapt our state and its administration to the challenges of our time.