Multichannel in Interface Chaos? No Way!
In retail today a multichannel strategy is an essential prerequisite for continuing to be able to secure customer loyalty. Implementing this strategy does, however, involve negotiating a number of pitfalls.
GDPR: One in two online retailers are unaware of the new regulations
As of 25 May 2018, the General Data Protection Regulation (GDPR) will apply in all member states of the European Union and replace the...
The Scrum Master – More than just a Moderator!
Agile methods like Scrum are increasingly gaining ground at German companies. Scrum is rated especially highly in the eCommerce environment, where a short time...
Pricing in online grocery: Walmart dares exciting experiment
Pricing is one of the key challenges in online grocery. This is mainly caused by two reasons: While margins in the highly competitive food...
Local Commerce: What you can learn from ongoing pilot projects
E-commerce is still on the rise: According to a forecast by the Handelsverband Deutschland (HDE), online retail (+ 11 percent) will grow much faster...
Purchase on account is the most popular method of payment in Germany
The selection of the methods of payment offered is a complex task for every online retailer. After all, the mix has to be custom-tailored...
Welcome to the Gray Zone!
How the FIC creates hitherto unsolvable problems for online food retailers
The European Union’s Food Information to Consumers (FIC) Regulation No. 1169/2011 is one of...
Many small and medium-sized retailers underachieve in the field of service functionalities
The German e-commerce market is apparently booming at the moment. As the EHI Retail Institute and the statistics portal Statista recently found out in...
B2B Commerce: Survival in the Platform Economy
In the digital economy, platforms bundle access to products and services. In the B2C environment they have long redefined the rules of the game...
More than just Text and Images
How small and midrange online retailers can optimize their product presentation
“I must be able to see, touch, and try out a product before I...
