There are many changes that large insurance brokers have to face due to digitalisation. Processes, products, closing routes are becoming digital, and the daily work in the operating departments is changing fundamentally. How can employees be supported in these changes through communication?
The digitalization of the industrial insurance sector involves very complex and individual processes. In such an environment, a change process is recommended that takes into account the requirements of your own organization and the market participants.
The future working world of the insurance broker is unthinkable without IT and software. However, the broker of the future will not only use IT solutions, but will also be in demand when it comes to practical new and further developments.