Public Sector

We are delighted to have been nominated once again for the eGovernment Readers' Choice Award in the Consultant category. Having won the Platinum Award four times in a row, we are naturally keen to defend our title this year. Help us do so by voting for mgm in the Consultant category.

Does the quality of online services meet the requirements of citizens? DIN SPEC 66336, published in March 2025, provides a new reference. The specification places an even greater focus on the quality of online services. For the first time, the specification defines binding requirements for the design, implementation and evaluation of digital administrative services. As a provider of long-lasting enterprise software solutions, mgm welcomes the introduction of binding and comprehensive standards, the core content of which mgm has already been fulfilling for years.

Artificial intelligence (AI) is developing rapidly, influencing numerous areas of life and fundamentally changing work processes. AI agents are among the most promising innovations - autonomous software programs that independently process data, make decisions and perform actions by interacting with their environment. They take on repetitive tasks and ensure structured processing of information - without any human intervention.

Artificial intelligence (AI) is becoming increasingly important in the public sector. Authorities are facing the challenge of coping with increasing demands for efficiency and service quality. AI can help to optimize processes, automate administrative tasks and process citizens' inquiries more quickly.

On January 29, our Berlin office hosted a low-code evening for employees of the Berlin administration. In cooperation with the Berlin Senate Chancellery, we were able to organize a successful evening with practical insights into low-code development and its potential for public administration. A special focus was on the topic of AI modeling and the possibilities that artificial intelligence (AI) opens up for low-code modeling.

Remote working has shaped the modern working world since the COVID-19 pandemic at the latest. mgm and OpenTalk entered into a partnership at the end of 2023 to seamlessly integrate the GDPR-compliant open source video conferencing solution into the A12 platform. A showcase demonstrates how users can create meetings directly in A12, set reminders and participate with a click - efficiently and without media disruptions.

Artificial intelligence (AI) is becoming increasingly important in everyday life. Companies and public administrations will not be able to avoid it this year either. AI solutions can be used in various areas - however, this requires a stringent strategy for the introduction of AI and the identification of use cases through to technical implementation. In particular, the use of AI in low-code environments is currently the subject of much discussion.

The modernization of specialist processes in public administration is essential in order to successfully meet the requirements of digital transformation. Increasing digitalization, demographic change and the need for new operating models all require outdated processes to be redesigned.

The Smart Country Convention (SCCON), the leading event for the digitalization of the public sector in Germany, will take place from 15 to 17 October 2024. We will be there with two exciting topics for you and look forward to your input and discussions about your challenges.

Thanks to the new funding search, those interested in funding services can now find the right offers for them more quickly and easily. mgm supported the Free State of Bavaria and its project partners in the implementation of the One-for-All (EfA) software, which sets new standards for a modern and digitalized funding system.