Insurance

Artificial intelligence (AI) is developing rapidly, influencing numerous areas of life and fundamentally changing work processes. AI agents are among the most promising innovations - autonomous software programs that independently process data, make decisions and perform actions by interacting with their environment. They take on repetitive tasks and ensure structured processing of information - without any human intervention.

PowerApps promises quick solutions, but hidden costs and maintenance risks can make it a long-term challenge. This article identifies five best practices to maximize efficiency, ensure stability, and avoid common pitfalls. Learn how to combine low-code flexibility with professional software development for scalable, secure, and business-ready applications.

The quality and performance of AI assistants play a critical role in their success in real-world applications. But how can companies accurately assess whether a large language model (LLM) meets their specific business needs? mgm technology partners has developed the AI Evaluation Framework - a systematic approach to objectively evaluate and optimize AI results.

The Digital Operational Resilience Act (DORA) officially came into force on 17 January 2025. The regulation requires financial firms to meet comprehensive digital resilience requirements. We offer our DORA Readiness Check Tool solution to help companies identify and address outstanding requirements in a targeted manner. This helps to systematically uncover remaining gaps in implementation and display them in a clear dashboard.

The introduction of the information register under the Digital Operational Resilience Act (DORA) poses significant challenges for many companies. The new requirements of the European Supervisory Authorities (ESAs) force financial institutions to maintain a complete and regularly updated directory of all ICT-related contractual agreements. The associated efforts in terms of time, personnel and data management are enormous – but there is a solution.

Insurers need risk- and billing-oriented functionalities for the automated processing of business with underwriting agents. Thanks to the modular approach of mgm Cosmo, digital solutions can be provided that are precisely tailored and without functional ballast.

More and more insurance companies are introducing AI solutions. After initial euphoria, disillusionment often follows as the solutions do not deliver the expected results: AI responses are imprecise, hallucinate or simply do not do what the user expects.

In commercial insurance, complex data is processed: Risk assessment, underwriting and claims processing are confronted with extensive documents, evaluations and correspondence on a daily...

The Cosmo Bordero Tool in combination with the Cosmo AI Assistant supports accounting and operations in automating settlement processes.

For the insurance industry, artificial intelligence (AI) offers enormous potential for differentiation in the customer approach and for increasing internal efficiency. However, many Chief Information Officers already have a full to-do list, as the top priority of "digitizing the business" is often still in its infancy. The task now is to bring AI into operational implementation as a second game changer. Can the two go together?