mgm AI Assistant

Data transfer made easy: Automation for your business applications

"mgm AI Assistant streamlines the entire proposal process."

The Outlook add-in analyzes incoming customer inquiries, extracts relevant data, and routes it directly to the appropriate systems. At the same time, the assistant generates standardized responses and proposal suggestions based on the collected information and individual customer needs.

Feature Highlights

Discover how the mgm AI Assistant can automate your custom email workflows in the product sheet - designed for any industry!

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News & AI Insights

AI use with sustainable success in business: from idea to impact

Many companies are starting to use AI – but most prototypes remain stuck in the pilot stage. The reason for this is rarely the technology itself, but rather a lack of strategy, organisation and culture. We show in a practical way which steps are now crucial for AI to evolve from an individual project into a sustainable value driver.

At the forefront of AI development: mgm is an associate partner in the Gen...

They optimise internal processes and enable new, data-based business models. At the same time, legal, ethical and practical challenges arise: How can AI be...

mgm insurance delivers X12 Cosmo digital complete solution for MGAs

Why should MGAs invest in an integrated digital platform right now? With X12 Cosmo—and thanks to the flexible, AI-driven A12 low-code platform—individual expertise and business ideas can be seamlessly integrated into every process, from risk assessment, underwriting, and bordero billing to claims management. This enables MGAs to fully leverage their unique strengths in a digital world.

Artificial Intelligence in Software Testing – Opportunities, Limitations, and the Role of Humans

Artificial intelligence is increasingly integrated into software development processes. AI-based code generation and automation are gaining momentum. This development has direct implications for quality assurance. The more development tasks are carried out by machines, the more critical the human role in quality assurance becomes – especially for aspects that go beyond functional correctness.

AI agents: Basics and practical use cases

Artificial intelligence (AI) is developing rapidly, influencing numerous areas of life and fundamentally changing work processes. AI agents are among the most promising innovations - autonomous software programs that independently process data, make decisions and perform actions by interacting with their environment. They take on repetitive tasks and ensure structured processing of information - without any human intervention.
Jan Jikeli bei seinem Vortrag zu Prozessautomatisierung mit KI auf der Bitkom TRANSFORM 2025

AI-supported process automation – more time for what matters

Companies are faced with the challenge of working more efficiently and remaining innovative. Artificial intelligence (AI) is a key technology that makes it possible to automate processes and free up valuable resources. The mgm AI Suite impressively demonstrates how companies can transform their workflows and concentrate on what is important: growth, innovation and customer orientation.

Efficient AI Optimization with the mgm AI Evaluation Framework

The quality and performance of AI assistants play a critical role in their success in real-world applications. But how can companies accurately assess whether a large language model (LLM) meets their specific business needs? mgm technology partners has developed the AI Evaluation Framework - a systematic approach to objectively evaluate and optimize AI results.

AI in public authorities: Potential, practical examples and challenges

Artificial intelligence (AI) is becoming increasingly important in the public sector. Authorities are facing the challenge of coping with increasing demands for efficiency and service quality. AI can help to optimize processes, automate administrative tasks and process citizens' inquiries more quickly.

mgm at the Smart Country Convention 2024: practical AI and digitalization vs. bureaucracy

The Smart Country Convention (SCCON), the leading event for the digitalization of the public sector in Germany, will take place from 15 to 17 October 2024. We will be there with two exciting topics for you and look forward to your input and discussions about your challenges.

AI: The second Tipping Point for Industrial Insurance

For the insurance industry, artificial intelligence (AI) offers enormous potential for differentiation in the customer approach and for increasing internal efficiency. However, many Chief Information Officers already have a full to-do list, as the top priority of "digitizing the business" is often still in its infancy. The task now is to bring AI into operational implementation as a second game changer. Can the two go together?

Who we work with:

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We measure our success by the number of deployed systems and their impact on our customers’ business success.

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