In commercial insurance, complex data is processed: Risk assessment, underwriting and claims processing are confronted with extensive documents, evaluations and correspondence on a daily basis.
However, much of this data is available in unstructured form (email, Office documents, PDFs) and must be laboriously transferred to various target systems:
- Underwriting platforms
- Policy administration systems
- Office tools and templates (often Excel, Word)
Typing up or the many small-scale copy/paste operations cause high costs and are also very prone to error.
This is where Cosmo AI Assistant comes in, integrating with existing systems (Outlook, policy management, CRM…) and converting unstructured data from emails or incoming documents into structured data. The data obtained in this way at the push of a button can then be used to start fully automated follow-up processes:
- Data validation and completion
- Assessments, calculations
- Transfer to follow-up systems
- Communication, e.g. formulation of queries
With the help of the Cosmo AI Assistant, the effort required for quotation or inventory processes, for example, can be reduced by more than 70%.
More information can be found here.
