Overview of the latest news
Update on online grocery 2019 with Udo. What about Aldi & Co.?
How will German online grocery develop in the coming months? Will Aldi even enter the market? Grocery expert Udo Kiesslich gives answers to these and other questions in the current “Kassenzone” podcast.
Next Generation ERPs: Foundation stone for digital commerce
Outdated or missing ERP systems often slow down e-commerce ambitions right from the start – especially in medium-sized companies. The online magazine “Internet World” provides information on how to master this challenge.
Retail invests in infrastructure
Retailers are increasing their IT budgets in order to be able to invest in new technologies. But what do the companies do in detail with this money? The study “IT Trends in Retail 2019” by the EHI Retail Institute provides information on this.
Five steps to a perfect customer approach in your online shop
Competitors on the World Wide Web are just one click away. This makes it all the more important to attract customers’ attention. One of many ways to do so is the right customer approach. Felix Schirl, Managing Director at trbo, gives valuable tips on how to improve it.
#Platforms & Marketplaces
Europe wants to better protect sellers on marketplaces
Retailers are often exposed to difficult conditions on marketplaces and platforms. That is why the European Parliament, the European Commission and the Council of the European Union now want to improve their situation. Seven new laws are intended to increase fairness within the platforms.
Exchanges #216: What about Amazon in 2018/19?
Recently Amazon presented its annual report for 2018. Jochen Krisch and Marcel Weiß take this opportunity to discuss the strengths and weaknesses of the e-commerce giant in their podcast.
Like a BOSCH: Learnings for B2B Marketplace Development
Marketplace initiatives are also becoming an increasingly important topic in the B2B sector. But when does a marketplace make sense at all? And how do you approach such a project? Lennart Paul discusses these questions with Sabrina Jones from Bosch and Alex Babing from Inviqa in the current “Warenausgang” podcast.
How suppliers can exploit their opportunities in B2B business
Last October, the Crowdfox Professional platform was launched, allowing large companies to compare suppliers’ prices in real time. The magazine “Onlinehändler-News” met its boss Wolfgang Lang and talked to him about the experiences of the first months.
DPDgroup E-Shopper Barometer 2018
More and more German online shoppers are ordering products abroad: Almost half of those surveyed have already made purchases in an online shop outside Germany. This is one of many interesting findings of the current study by the logistics company DPD.
Shipping study: What Douglas, Mediamarkt, Lidl and Zalando do better
In the field of after-sales, many German online retailers leave potential untapped – this is the conclusion reached by the logistics service provider parcelLab. But there are also positive examples from which one can learn with regard to checkout, shipping process, delivery and returns.