Yearly Archives: 2018

Survival in the Platform Era

New ECC Köln study highlights options for action for German companies The term "platform" is undisputedly one of the most common buzzwords currently used. Hardly...

Commerce Weekly News: CW 41

Overview of the latest news #Strategy Review of the K5 This year's K5 Future Retail Conference took place in Berlin in July. Those who were unable to...

Commerce Weekly News: CW 40

Overview of the latest news #Strategy "The battle between online and offline has long been decided" Customer centricity is one of the most important success factors in...

Lecture Matthias Schwanitz, rEVUlution GmbH: Challenges of the energy industry – Sales & Service...

"Challenges of the Energy Industry - Sales & Service Rethought." Matthias Schwanitz has been active for almost 30 years in management functions in sales (B2B, B2C) of various energy supply companies within and outside the RWE / Innogy Group. Since the beginning of 2018he is involved in the establishment of REVUlution GmbH, where he is responsible for the sale of "energy supply companies".

Presentation Afra Gloria Müller, mgm: Customer Orientation in Process Management

"Listen to your customers and pay attention to their needs. The goal is to hear the voice of the customer." Have you spent the last...

Lecture David Mertin, holidaycheck: Ship ahoi – Digitalization in the cruise industry

"Inspire, guide, transparent, simple, safe, everywhere." Cruises are booming. In 2017, more than 2.7 million Germans booked a cruise and spent almost 4 billion euros...

Lecture Marcus Franke, Coca Cola (CCEP): Digital transformation as the core of IT strategy

"Everything that can be automated will be automated. Everything that can't be automated will be extremely valuable."

Lecture Frank Roth, Klosterfrau: How can tradition and digitisation be combined?

"Health is no longer the opposite of illness, but an awareness of the balance of individual life energy." In order to position a traditional company...

Lecture Benedikt Jost, mgm: Agiler Mumpitz?!

"The change from an existing stable state to an agile stable state is rubbish." The journey to an agile organization has its pitfalls - and...