Monthly Archives: March 2018

Cloud-based data management – an important topic for the Public Sector CIO

Datenmanagement in der Cloud – ein wichtiges Thema für den CIO - auch im Public SectorDie Digitalisierung erfasst nicht nur immer mehr unterschiedliche Wirtschaftsbereiche, sondern zunehmend auch den öffentlichen Sektor. Das bedeutet, dass die Entscheidungsträger innerhalb der Ämter eine Strategie entwickeln müssen, wie sie damit umgehen.

GDPR: How to prepare your CRM system

The abbreviation GDPR is currently causing great disquiet and concern within German and European commerce. It stands for the General Data Protection Regulation, and...

Personalisation in online shopping: Annoyance factor No. 1

Most online shoppers are well aware of this phenomenon: once they have viewed or purchased an item on the internet, they will then see...
Microservices - Innovation for Insurance

Microservices: An Innovative Platform for Insurers (Part one)

Many well-known Internet companies - such as Amazon, Twitter, Netflix or Uber - have built their platforms with microservices. This technology also offers numerous new opportunities in the insurance sector and can trigger innovations that extend to all areas of the company.

Wienbot – the first chatbot on behalf of a city administration

At the beginning of the year, the City of Vienna attracted a lot of attention with a new project: It presented a new chatbot for communication with the citizens. After a trial period in which the feature was only available via Facebook Messenger, it is now also available as an app. This is the first chatbot in the service of a municipal administration.

Microservices are not simply an IT topic!

Microservices are small, independent programs that perform a well-defined task, and have long been part of the IT landscape. A common interface allows each...

Digital platforms: A key factor in business success

Digital platforms are particularly popular in the technology sector. Well-known examples include the likes of Apple’s App Store or the Play Store, which belongs...
New business models are needed

Industrial insurance 2.0: New business models are needed

Industrial insurers are facing major problems at the moment. Significantly higher loss ratios and increasingly fierce competition mean that the classic form of insurance is no longer profitable. For this reason, it is necessary to review the existing business models.

Fewer bailouts during the checkout process – this is how it‘s done!

It‘s a big problem for online retailers: customers load different items into their virtual shopping cart and then leave without making a purchase, and...

Change Management for the SAP S/4HANA Roll-Out at Klosterfrau

For about three years, the new ERP solution SAP S/4HANA has been on the market. More and more companies are now planning to switch...